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FREQUENTLY ASKED QUESTIONS

RESIDENTIAL

How much is residential service?

  • Residential Service is $60 a quarter (3 months). Within this price, we will deliver a residential trash can to your home. Our truck comes by once a week, and one of our Deep South Sanitation Route Technicians will dump your can. As always, we will leave the can sitting neatly at the edge of your property. There are no hidden fees in our pricing.

How do I setup new service? 

  • Setting up new service is quick and easy. Give us a call today to set up new residential services.

How will I know about route changes on Holidays? 

  • We have our Holiday Schedule listed here.

When and where do I place Deep South Sanitation can for pick up?

  • Trash cans should be placed by the street the night before your pick up. 

  • Cans must be places no farther than 2-3 feet away from the street with the lid opening facing the street. Make sure the trash can is at least 3 feet away from any obstacle such as mailboxes, cars, trees, bushes, fences and other trash cans.

What items are not allowed in my Deep South Sanitation can?

  • Items not allowed in our trash cans: Ashes of any kind, medical waste, paint, paint thinner, solvents, batteries, tires, automotive oil or parts, toilet or drain cleaners, explosive materials, dirt, concrete, brick, rocks, pesticides, anti-freeze, propane tanks of any kind, ammunition, human waste, dead animals, construction debris.

Can I sit extra trash beside my can?

  • All garbage must be in the trash can, the only garbage that will be collected will be trash that is in the can. 

  • If you need to schedule a bulk pick up call our office. 

COMMERCIAL

What size dumpsters do you offer? 

  • We offer 4 yard, 6 yard, and 8 yard dumpsters. If you are unsure of what size you need, be sure to check out our Dumpster Sizing Guide. For further assistances, please call our office - our staff will be happy to assist you in finding the perfect size to fit your needs. 

How often can I get my dumpster serviced?

  • Service levels can vary, with a minimum once a week to a maximum of 6 empties per week. We will cater our services to you depending on the needs of your business.

DROP SITE

When is the drop site open?
  • The drop site is open on Friday, Saturday, and Monday between the hours of 7:00AM - 6:00PM. It is also open on Sundays from 1:00PM - 6:00PM.
What can I bring to the drop site?
  • The drop site can only accept certain items. To see our full list of approved drop site items, click here.
Who can use the drop site?
  • The drop site is for  Deep South Sanitation residential customers of  Lowndes County. 
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